This Refund Policy outlines the terms for seeking a refund for travel services booked through The Travel N Tours (also referred to as Tavelo). We are committed to providing Best Quality Services and operating with 100% Price Transparency.
1. Scope of Policy
This policy applies to the travel services offered by The Travel N Tours, a world-best travel booking agency company, including but not limited to:
Flights
Search Hotels
Rent The Car
2. The 30-Day Refund Window
Customers may request a refund for eligible services if the request is initiated within 30 days of the original booking or purchase date. Requests submitted after the 30-day period may be denied.
3. Eligibility and Conditions
While we aim for100% Price Transparency, the eligibility of a refund will depend on the specific terms and conditions associated with the purchased product (Flights, Hotels, Tours, Car Rentals).
All claims for refunds are subject to verification and review by the company.
The purchase must generally be a refundable service as defined by our standard Terms & Conditions or Legal Notice (available in the Help Center).
We encourage customers to refer to the specific terms provided at the time of booking to ensure Travel With More Confidence.
4. How to Initiate a Refund Request
Due to our commitment to offering 24/7 Customer Service, customers are required to contact us directly to start the refund process.Please provide your booking confirmation number and a detailed reason for the request when contacting us. You can reach our Help Center team using the following methods:
Contact Method
Details
Primary Phone
+1 (888) 854-9666
Email
support@thetravelntours.com
5. Refund Processing
Once a refund request is received, The Travel N Tours will assess its eligibility. The processing timeline for the refund, if approved, may vary based on the original payment method utilized when paying for the service.